Refund Policy

1. Overview

This policy covers AI Listers plan refunds. Payments may use Razorpay, PayU, or PayPal where available. Checkout shows the transaction currency, taxes, and total. The 5-day refund window below applies for all supported payment providers.

2. Subscription Refunds

Paid monthly and annual plans include a 5-day money-back window from the purchase date. After 5 days, refunds are not available except where required by law or listed under eligible scenarios below.

2.1 Monthly and annual plans

• Full refund if requested within 5 days of the initial paid purchase
• No refund after 5 days from the purchase date
• Cancellation takes effect at the end of the current billing period
• Access continues until the paid period ends unless the account is otherwise closed

3. Eligible Refund Scenarios

• Service unavailable for more than 48 consecutive hours
• Critical features not functioning as advertised
• Duplicate charges or incorrect billing amounts
• Unauthorized transactions on your account

4. Refund Process

4.1 Request Submission

• Email your refund request to support@ailisters.com
• Include your order ID and the reason for the refund
• Provide supporting documentation if applicable

4.2 Processing Timeline

• Refund requests reviewed within 2-3 business days
• Approved refunds processed within 5-7 business days
• Refunds issued to the original payment method through the payment provider used at checkout
• Bank processing may take an additional 3-5 business days

5. Payment Processing

• Refunds are processed through the original payment provider
• Refund amount may vary due to currency conversion
• Any permitted deductions must be disclosed; mandatory statutory refund rights remain unaffected

6. Contact Information

For refund requests and questions: