6 minute read · Operations
Step 1
Connect the correct store
Authorize Amazon or Shopify in Stores & Connections and confirm the selected marketplace. Review sync status and data freshness before acting on reports.
Step 2
Review orders and stock
Open Products & Orders to check inventory and orders. Investigate stock mismatches before adjusting quantities, and confirm fulfillment status in the source marketplace when needed.
Step 3
Resolve exceptions first
For connected Amazon stores, use Tasks & Alerts to investigate listing-health issues, return patterns, and shipping deadlines. Verify the issue before making a marketplace change.